Resume of David J. Ceremuga
To download Resume in "Word" format click Here.
To download Resume in "Text" format click Here.
David J Ceremuga
8 Julius Circle | Taylors,
SC 29687 | (864)
989-0661 | Email: david@gvlonline.com | Website: http://www.gvlonline.com
INFORMATION TECHNOLOGY
SOLUTIONS SPECIALIST
Insightful,
results-driven IT professional with over 20 years notable success directing a
broad range of technology initiatives while participating in research, planning
and implementation of solutions. Extremely proficient troubleshooting network, software, and
hardware problems. Communicate
and work very well with all levels of management and staff. Comfortable working in many
different roles within IT.
Areas of Expertise:
·
Hardware
and Software Diagnostics
·
System
Administration
·
Networking
and Communications
·
Policy
Planning / Implementation
·
Computer
Technologies
|
·
Customer
Service and Sales
·
Web
Design and Online Technologies
·
Documentation
and Training
·
Active
Directory Management
·
Client
/ Server Support
|
Experience
DLS Tire Centers, Inc, Taylors, SC
IT / Operations Manager
|
12/2009
– Present
|
Manage all company day to day operations including Windows Servers, Desktops, Database maintenance and Query, Ling of Business Applications, website and online marketing. Manage the operations of multiple retail locations.
Key
achievements and proficiencies:
- Centralized the management of all computer systems using Logmein Central
- Create scripts to maintain the integrity of the desktop computers and servers..
- Enacted Emergency Recovery Procedures and a backup plan for the company data..
- Enhanced company security by reviewing and changing company policy to protect sensitive company data and financial information..
- Installed a Client / Server Windows Server solution for secure file and print sharing, along with failsafe backups..
- Continually find Innovative ways to deal with complicated system problems which include viruses and malware, network printing, user accounts, permissions, terminal services, VPN’s and various other emerging technologies..
- Promote end users’ understanding of technology by delivering group and individual training sessions along with creating user-friendly training materials..
- Created company Intra-Web and Forums to build on company communications..
- Designed a new company website and also created social media sites. .
- Integrated customer portal to website and worked with DriverSide to build the Online Garage by working with Maddenco Data and developing a clean way to pull the data for use in DriverSide..
- Set up and assist users with mobile devices such as the BlackBerry on a B.E.S., iPhone, iPad and Android devices..
- Continuously evolving the company website and also social media outlets. Create marketing materials which are used online through the social media. Continually working on SEO..
- Changed the inventory methods for a more accurate accounting of store inventories and discrepancies by importing inventory data from the IBM AS/400 (Maddenco) into Access and Excel to allow for easier auditing and General Ledger comparisons..
- Perform all changes and maintenance to our Line of Business Application (Maddenco) including adding/changing products, inventory, pricing, reporting and system control files.
CONTRACT
POSITIONS/PT, Greenville/Spartanburg, SC
Web
Design / Help Desk
|
6/2009
- 12/2009
|
Completed design and
implementation of new website for UPWARD (upward.org) and South Carolina
Christian Foundation (sccfonline.org). Also, worked as a tier III Help Desk Analyst. Hired by
MTH/Information Solutions from contract.
Key
achievements and proficiencies:
- User Account management including account setup through Exchange 2007 and Microsoft Active Directory. Managing user permissions nad groups. Set up and manage networked multi-functional printers (MFP).
- Work with Server 2003 / 2008, Exchange 2003 / 2007 and Hosted Exchange.
- Effectively diagnose and repair most desktop or server issues remotely, while pro-actively workign directly with end users.
-
Document Policies and Procedures for each company, including the creation of service template for configurations and common tasks. Contributed to the creation of an SLA.
- Research new technologies to create a stable and secure networking environment by integrating solutions such as SonicWALL, Storage Craft, and CLOUD hosted solutions.
- Creatively came up with a new site design, exceeding the expectations of the client. Created all unique graphics using Photoshop and Flash,Coded with Dreamweaver using HTML / XML and a central CSS.
- Created
CSS Template which allows for complete site changes through a single CSS style
sheet.
- Successfully performed Search Engine Optimization (SEO) with noticeable results within 30 days of completion. Rankings are now top for the desired search criteria.
-
- Worked extensively with Document Management (DMS), creating new matter and modifying existing client/matter. Assisted users with all functions of Microsoft Office along with numerous legal applications.
-
GREENVILLE
TECHNICAL COLLEGE, SC
Technology
Solutions Specialist
|
1/2001
- 12/2008
|
Implemented and maintained an Active
Directory infrastructure; provided top level technical support as needed by
faculty and staff; developed new ways to automate desktop configuration and
deployment; Implemented college wide information website; managed IT technical
support team. Created and managed websites
for departments, both for internet and Intranet. Researched new ways to
market the college using emerging technologies. Assured college compliance
with ADA standards and best practices.
Key
achievements and proficiencies:
-
Worked
with a team to move the college to a Digital Campus and web 2.0 technologies.
- Maintained infrastructure for client base of 1600+ computers, notebooks, printers and servers.
-
-
-
-
-
-
-
-
Developed
documentation in regards to all aspects of our computer infrastructure, desktop
applications, desktop policies, network layout and technical procedures.
BRADLEY
COMPUTER SERVICES, INC., SC
Information
Technology Specialist / Owner
|
1/1993
- 12/2001
|
Started
a business based on the critical need of business to upgrade and test for Y2K
compliance. The Business quickly grew by
providing superior service to specific business sectors such as banking and
medical. Computer hardware and software
upgrades along with testing were the core business functions, but also expanded
into the services sector.
Key
achievements and proficiencies:
-
Upgraded
and installed complete network solutions which included Lantastic, Novell and
Microsoft NT.
-
Provided
networking services by selling and performing the installation/configuration of
network switches, routers and cabling. For many companies, mapped out new network plans and sold complete
solutions based on current and future needs to assure a high level of
performance and quality of service.
-
Designed
backup, security and data protection plans, tested and implemented these plans
so that companies would meet their Y2K “crisis management” criteria.
- Conceptualized
web presence by designing websites for companies. This involved creation of the artwork, HTML programming
and forms; typically using Dreamweaver and Photoshop.
- Proactively created training materials for end user training, both by classroom and through CBT’s. Typically involving MS Office, Line of Business and Operating System.
-
PEOPLES
COMPUTERS, INC., Greenville, SC
Regional
Service Manager / IT
|
1987
- 1993
|
Managed company service departments; including implementing
policies and hiring of technical staff. Provided top level support
to the store service managers.
Key
achievements and proficiencies:
- Established a competent and professional service organization by hiring the best candidates who could accomplish the task of providing a superior customer service experience and by fixing computer problems correctly by using a standardized set of diagnostic procedures.
-
-
Performed
extensive technical training to Managers and Technicians on most areas of
computer software and hardware. The
training included Operating Systems, Office Applications, basic System
Administration, computer diagnostics and upgrades along with elementary
networking.
Education
& certifications
Associates in Visual Arts with a concentration of Web Design
Greenville Technical College, Greenville,
SC
|
|
